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Please reach us at support@monarchbyteikadenise.com if you cannot find an answer to your question.
We use all-natural ingredients in our skin care products, including essential oils, plant extracts and natural butters.
Our products are suitable for all skin types, including sensitive skin. We have a wide range of products that cater to different skin concerns.
Yes, all of our products are organic and cruelty-free. We believe in using only the best ingredients that are gentle on both your skin and the environment.
Unfortunately, all sales are final due to the hygienic values of our company. However, If an order is damaged during shipping, we will be more than happy to replace any items damaged.
Due to the organic nature of our products and shipping temperatures, some products may begin to melt. If this happens, simply place the product under refrigeration for 2-3 hours or until the desired consistency is reached. In cooler environments, some products' contents may solidify. If this happens, simply place the product under room temperature.
Once you place an order with us, please allow 3-5 business days for processing. Once your order has shipped, you will be notified. We will work as quickly as possible to ensure a timely delivery everytime.